Privacy Policy

Last Updated: July 7, 2026

Josh Isenhardt Inc. DBA Let It GLOW ("Let It GLOW," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at letitglowmichigan.com or contact us through our forms, chat widget, or other communication channels.

1. Information We Collect

When you interact with our website or submit a form, we may collect the following information:

• Name — first and last name

• Phone number — for call or text communication

• Email address — for email communication

• Street address — to assess your property for a quote

• Business name — for commercial inquiries

• Service interest — the type of lighting service you are inquiring about

• Messages — any content you submit through our contact form or chat widget

We do not collect payment information directly. Any payments are processed through secure third-party processors.

2. How We Use Your Information

We use the information you provide to:

• Respond to your inquiries and provide quotes

• Schedule and perform lighting installation services

• Send appointment reminders and follow-up communications

• Request reviews following a completed service

• Send promotional SMS or email messages if you have opted in

• Improve our website and services

3. Text Message (SMS) Communications

By providing your phone number and checking the consent box on our forms, you agree to receive SMS text messages from Let It GLOW regarding your inquiry, appointment, service updates, and promotional offers.

• Message frequency varies

• Message and data rates may apply

• Reply STOP at any time to opt out of SMS messages

• Reply HELP for assistance

We do not sell or share your phone number with third parties for their marketing purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• GoHighLevel (GHL) — our customer relationship management platform, which stores and processes contact information and communications on our behalf

• Service providers — trusted vendors who assist us in operating our business, subject to confidentiality agreements

All third-party service providers are required to protect your information and may only use it to perform services on our behalf.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, or as required by law. You may request deletion of your information at any time by contacting us.

6. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your personal information

• Opt out of SMS or email marketing communications at any time

To exercise any of these rights, contact us at [email protected].

7. Cookies and Website Analytics

Our website may use basic cookies to improve your browsing experience. We do not currently use third-party advertising tracking pixels or Google Analytics. If this changes, this policy will be updated.

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. Our customer data is stored within GoHighLevel's secure platform, which employs industry-standard security practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be posted on this page with the updated date at the top. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Josh Isenhardt Inc. DBA Let It GLOW Email: [email protected] Phone: (586) 333-3680 Service Area: Macomb & Oakland Counties, Metro Detroit, Michigan